Accessibility Statement

Our Commitment to Accessibility

At Ascendia Technologies, we believe that technology should be accessible to everyone. We are committed to ensuring that our website provides an inclusive experience for all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and applicable accessibility legislation in Canada, including the Accessible Canada Act (ACA) and provincial accessibility laws.

Accessibility Standards

Our website aims to conform to the following accessibility standards:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Accessible Canada Act (ACA) requirements
• Accessibility for Ontarians with Disabilities Act (AODA) standards
• Section 508 of the Rehabilitation Act (US)

Accessibility Features

We have implemented the following accessibility features on our website:

Visual and Design

• High contrast color schemes that meet WCAG AA standards
• Scalable text that can be resized up to 200% without loss of functionality
• Clear visual hierarchy with consistent heading structures
• Sufficient color contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
• Information conveyed through multiple methods, not just color
• Consistent navigation and layout across all pages

Keyboard and Navigation

• Full keyboard navigation support for all interactive elements
• Visible focus indicators for keyboard users
• Logical tab order throughout the website
• Skip navigation links to bypass repetitive content
• Accessible dropdown menus and navigation components

Content and Media

• Alternative text (alt text) for all informative images
• Descriptive link text that makes sense out of context
• Proper heading hierarchy (H1, H2, H3, etc.)
• Semantic HTML markup for screen reader compatibility
• Clear and simple language throughout the website
• Captions and transcripts for video content

Forms and Interactive Elements

• Clearly labeled form fields with descriptive labels
• Error messages that are clearly associated with form fields
• Instructions and help text for complex form elements
• Accessible buttons with descriptive text
• ARIA labels and descriptions where appropriate

Assistive Technology Compatibility

Our website is designed to work with a variety of assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Voice recognition software
• Keyboard-only navigation
• Switch navigation devices
• Screen magnification software
• Alternative keyboards and pointing devices

Browser and Device Support

Our website is tested for accessibility across multiple platforms:

Ongoing Efforts

We continuously work to improve the accessibility of our website through:

• Regular accessibility audits and testing with real users
• Staff training on accessibility best practices
• Integration of accessibility considerations into our design and development process
• Staying updated with the latest accessibility guidelines and standards
• User feedback collection and implementation
• Third-party accessibility testing and validation

Known Limitations

While we strive for full accessibility, we acknowledge some current limitations:

• Some third-party embedded content may not meet full accessibility standards
• Legacy PDF documents are being updated to meet accessibility requirements
• Some complex interactive elements are being enhanced for better screen reader support

We are actively working to address these limitations and welcome feedback on how we can improve.

Accessibility Tools and Resources

To enhance your browsing experience, you may find these tools helpful:

Browser Accessibility Features

• Text Size: Use Ctrl/Cmd + Plus (+) to increase text size
• Zoom: Use Ctrl/Cmd + scroll wheel to zoom in/out
• High Contrast: Enable in your browser or operating system settings
• Reader Mode: Available in most modern browsers

External Accessibility Tools

• NVDA Screen Reader (Free)
• Apple Accessibility Features
• Microsoft Accessibility Tools
• Google Accessibility Features

Alternative Formats

If you need information from our website in an alternative format, we can provide:

• Large print documents
• Audio descriptions
• Plain text versions
• Braille documents (upon request)
• Sign language interpretation for video content

Please contact us to request alternative formats, and we will work to accommodate your needs within a reasonable timeframe.

Feedback and Support

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please don't hesitate to contact us. Your input helps us create a more inclusive experience for all users.

How to Report Accessibility Issues

When reporting accessibility issues, please include:

• The specific page or section where you encountered the issue
• A description of the problem
• The browser and assistive technology you were using
• Your operating system and version
• Any error messages you received

Contact Information

For accessibility-related questions, feedback, or support requests:

Legal and Compliance

This accessibility statement demonstrates our commitment to accessibility and compliance with:

• Accessible Canada Act (ACA)
• Accessibility for Ontarians with Disabilities Act (AODA)
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Section 508 of the Rehabilitation Act