Developing a comprehensive online ordering system for a restaurant chain to streamline takeout operations and increase customer convenience.
Year
2023
Industry
Restaurant & Hospitality
ROI
5 months
The restaurant was losing customers to competitors with online ordering systems, and staff were overwhelmed managing phone and in person orders during peak hours, leading to errors and delays.
We built a comprehensive takeout system that allowed customers to place orders directly, with real-time order tracking and integrated payment processing.
Analyzed customer ordering patterns and peak hour challenges
Designed user-friendly web ordering interface
Developed real-time menu management across all locations
Implemented order tracking and notification system
Integrated secure payment processing and loyalty rewards
Created kitchen display system for efficient order management
Built comprehensive analytics dashboard for management
Provided staff training and customer onboarding support
150% increase in takeout orders
60% reduction in phone order errors
85% customer adoption rate
"The takeout system has transformed our business. Customers love the convenience, and our staff can focus on food quality instead of managing phone orders. "
Let's discuss how we can help your business achieve its technology goals.
